Clients

Five Ways to Build Customer Loyalty After the Sale

Posted by in Business, Clients, Confidence, relationships, Sales, salespeople

Salespeople cannot meet past clients face-to-face as often as they would like, for the purpose of fostering and maintaining business relationships. Great salespeople are strategic enough to see to it that even if they are absent for weeks, or even months, at a time – their presence is well felt. To do this, the strategic salesperson will use the personal client contact that they do have to gather all types of personal, professional, and ‘other’ information. By other, I mean coming to understand and know their clients’ attitudes, values, and beliefs. The information is then...

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7 aspects of awesome salespeople.

Posted by in Business, Clients, Cold Calling, customer service, Sales

7 aspects of awesome salespeople.

There are always the salespeople out there who seem to make the sales process easy. Experience, personality and product knowledge may account for some of their success but the majority of their success can be attributed to the seven aspects of personality listed below. Creativity: the ability to think of more than one solution. Stress tolerance: the ability to manage perceptions of the situation. Personal insight: the ability to perceive both strengths and weaknesses. Communication skills: the ability to ask questions, listen, and provide feedback. Self-direction: the ability...

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12 ways we sabotage our sale.

Posted by in Business, Clients, Cold Calling, Confidence, customer service, Sales, Sales Objections

The biggest objections salespeople will ever have to overcome are within themselves and their attitudes. Unless these internal objections are mastered, they will be their own worst competitor. 1. Faulty Assumptions – Every success or failure is based on our assumptions. If our assumptions are positive, our actions will be positive, thereby making the results positive. 2. Unrealistic Expectations of Others – Are you expecting your internal contact and influencer to carry your message to the decision-maker as well as you? 3. Poor Appearance – A shine on your shoes is a smile on your...

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Adopt Some Service Standards Before It Is Too Late!

Posted by in Business, Clients, Cold Calling, customer service, Sales, Sales Objections, salespeople

    Either our customers are drawn towards us by excellent products and service solutions or they are being pushed away because of poor service and inappropriate solutions. At the point of being pushed away, a door of opportunity opens for our competition.     If the competition is doing their job, our place is filled without us being any the wiser. We only become aware of the problem when sales that we took for granted do not materialize and more often or not, we take a number two, or even further down the line, position. Our only hope is to wait for the competition to fail as we did...

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15 Habits of Top Level Salespeople.

Posted by in Business, Clients, Cold Calling, Confidence, qualifying, Sales, Sales Objections, salespeople

Top salespeople are accomplished. These salespeople appear to glide through life, with business coming to them. Standing in their own circle of power, they are most comfortable with others who also have an aura of power. They are masters at showing up bigger than they feel, because they know they must constantly rise to new challenges they are mentally alert, emotionally fit, and they are committed to being lifelong learners. They are always aware of the fact that they don’t have all the answers. They are also a pleasure to have in a training session because their EGO, which can be an...

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